What
Report an issue with an application. This includes, but is not limited to, Concur, Banner, Xtender, TimeClock Plus, and WebFOCUS.
Who
Employees
Where
Submit a ticket using the Report Issue button in the right-side navigation or call us at 231-591-4822.
When
Anytime an application is not accessible and it should be. Do not report if you have been notified a system is down or it is down for maintenance.
Why
Applications are necessary to complete our daily tasks. Reporting issues ensures IT is aware of the outage and can take appropriate action to resolve the issue.