- Knowledge Base
- Computer, Device, and Printing Support
What Apple device to get.
- Knowledge Base
- Purchase Requests
- Mobile Devices
Directions on how to move an iPhone or iPad from one iCloud (aka Apple ID) account to another without resetting the device and, in the case of a device with cellular access, possibly erasing the eSim installed on the device. This makes it easier to maintain the device phone number from one user to the next.
- Knowledge Base
- Computer, Device, and Printing Support
- Apple MacOS & iOS
Provides the step-by-step instructions for setting or changing a passcode on a Apple iPad. This article works for both setting a first-time passcode as well as changing an existing passcode.
- Knowledge Base
- IT Service Desk
- Hardware Repair
How to check your Apple device's hardware support level.