How To Remove An MFA Method

Overview

Keeping your MFA methods up to date is important. Deleting ones you no longer use is necessary in order to avoid being locked out of your account.

Prerequisites

A Ferris Microsoft 365 account.

Resolution

1.  Navigate to office.ferris.edu in your browser and type your email address into the box. Select Next and then enter your account password. Select the sign in button.

2. Complete the MFA approval step.

3. Once logged into your account, you will see a screen like the image below. Select your account name on the top right of your screen.

4.  Once you have selected your account name, you will see two different options “View account” and “My Office Profile.” Select View Account.

5. After selecting View Account, a new tab will open. Select the Security info from the left-hand menu or click on the UPDATE INFO >

6. Once there, select Delete next to the MFA you want to remove.