Add Trusted Senders to Safe Senders List in Outlook

Overview

Add known, trusted senders to the Safe Senders list to ensure these emails make it to your inbox instead of junk mail or quarantine. Keep in mind that anyone, even cybercriminals, can create free email accounts from Google, Yahoo, etc. Adding the full email address instead of the domain when adding senders to your Safe Senders list is a safer option. 

• Sender:  useremailname@gmail.com
• Domain:  @gmail.com

Prerequisites

Outlook account.

Resolution

Jump to the Outlook Web App instructions.

Outlook Client

1. On the ribbon, select the Home tab then select the Junk icon.

2. From the drop-down list, select Junk E-mail Options.

3. Select the Safe Senders tab and click Add.

4. Type an email address or domain in the text box. Click OK.

5. Click Apply to save your changes and OK to close the Junk E-mail Options.

Outlook Web App

1. Sign into office.ferris.edu.
2. Open Outlook.
3. Click the Settings gear in the upper right.

4. Click on Mail > Junk email. Click the Add button under the safe senders and domains section. 

5. Type an email address or domain in the text box and press enter when finished.