How To Add Additional MFA Methods

Overview

Adding additional MFA methods is a safer way to access your account in case one method is not responsive. ITS will only reset MFA methods and will not manually add in additional methods for a user. If a user wishes to have multiple MFA methods, see below on how to add additional MFA methods to your account.

Prerequisites

A Ferris Microsoft 365 account.

Resolution

1. Navigate to office.ferris.edu in your browser and type your email address into the box. Select Next and enter in your account password. Select the Sign in button.

2. Once logged into your account you will see a screen like the image below; select your account name on the lower left of the screen.
   
    
3. Once you have selected your account name, Select the View Account link.
   
    
4. After selecting View account, a new tab will open. Select the Security info from the left-hand menu or select UPDATE INFO.
   
5. After selecting either Security info or UPDATE INFO, the page will refresh to allow you to add/delete/change authentication methods.
    
6. Select Add sign-in method 
   
    
7. Follow the prompts based on what method you choose