Setting Up MFA For Office 365 Via Call

Tags MFA

Overview

How to set up MFA for Office365 via Phone

Prerequisites

Have a cell phone that accepts phone calls as well as have a Ferris Microsoft Account

Resolution

  1. After you enter your credentials in the popup window of the outlook client, Microsoft will prompt More information required. Select NEXT.    

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  1. Select I want to set up a different method

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  2. Select Phone or Office Phone

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  3.  Input phone number (input fields will vary slightly based on if you chose office phone or phone option) and select Call Me and click Next   

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        5. You should get a phone call from Microsoft, verify that the call is not being screened, answer the call, and press # on the phone and click Done

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